Crafting Infosys' AI leadership narrative for the DAVOS Convention

How our strategic communications and thought leadership program helped amplify research across industries ahead of this major global event.

What I did

  • Role: Communications Writer, Editor, Content Strategist

  • Company: Infosys, LEWIS Communications

  • Year: 2018

Problem

Infosys was well-known for its consulting services and sometimes received unwanted negative press for its overseas support. It wanted to up-level the conversations around its brand and preferred to be known for its expertise and deep knowledge around digital transformation and AI.

Solution

Infosys leaned on the communications team at LEWIS to help elevate their messaging through a thought leadership program that worked in lockstep with its internal event marketing program. To support its goal, we developed a report based on research it commissioned around leadership and artificial intelligence. To amplify the report, I ghostwrote byline articles for Sudhir Jha that linked back to the report and were targeted to specific industries that would find the insights interesting. It would take the findings and press around it as a conversation piece while it attended the DAVOS Convention in Geneva, which was focused on the global economy and current challenges.

I was involved in the end-to-end communications strategy, from the concepting the communications program to editing the report and ghostwriting the bylines (these were placed by PR). I worked to ensure quality, brand, and content were all top notch.

Impact

  • Lift in Share of Voice, with more positive sentiment noted around the brand.

  • In addition to the bylines, the PR team garnered 100+ pieces of press with other organizations. 

Thought leadership ahead of the DAVOS convention

In partnership with Infosys’ research, I heavily edited this hefty report about AI in 2018. The goal was to help establish them as thought leaders in the space ahead of the DAVOS convention.

Read some of the bylines

Watch the video to learn about the research

This video was presented at CHI '21, the 2021 ACM CHI Conference on Human Factors in Computing Systems Session: Vision and Sensing. It explains what the research paper shared.

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