google_covid.png

Standardizing crisis communication during COVID-19

Our work is only helpful if we have a unified message. I drove the standardized communication around COVID-19 at Google Developers, partnering across the organization to get buy-in.

What I did

 

Project

  • Role: Project lead, writer, content strategist

  • Company: Google Developers, Google Developer Marketing

The problem

Google is a large organization, so it’s important to have a unified voice when it comes to a crisis. At the beginning of COVID-19, I initiated Developer Marketing’s standardized voice and tone around COVID communications.

The solution

As the project owner, I partnered across the organization to gather buy-in over what we should say, when, and where.

The results

I initiated Developer Marketing’s standardized voice and tone around COVID-19 communications. As the project owner, I partnered across the organization to gain

View a copy of the

Examples

 
 

Below are snippets of the document that helped drive coordinated content and communication during COVID-19.

Principles

01 COVID.png

Strategy

Considerations

Prioritizations

04 COVID.png
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